Well. It has been three months since I abruptly quit my job with the evil conglomerate bookstore. Since there is absolutely no chance in hell that I will ever go back to that company, I think I can safely talk about what actually happened. I still will not admit the name of the company, for fear of retribution. Since there are only two really big evil corporation booksellers, I’m sure you can figure this out. One, I rather like. The other, can burn in all seven fiery pits of hell.
Lets go back to when I was still desperately trying to stay in Chicago. This would be mid June. Right before I left to visit my family, and when I was still thinking I was going to get that room in the city. To say I was stressed, is severely understating my state of being. My blood -alcohol level was sky high, and my stomach was as twisted up as a mall pretzel. Before my trip I had emailed my boss (evil angry cheerleader) who I thought I was on relatively decent terms with, asking her for a possible transfer and for feedback regarding such. She had inquired when I last saw her if I had found a place to live yet, cooing sympathetically at me and telling me things were looking better at work. I relaxed, and put all that on the back burner. Work seemed to be OK.
During the middle of my trip I learned that a coveted position had opened up, so I emailed her and asked to specifically be transferred to that store in Northern California. I knew the store manager, had several former co-workers there, would easily fit in and could get to work immediately. No reply was given over vacation, but I was not surprised or worried at this point.
I come back on Monday, slept most of the day to recover from the overnight bus ride from hell, and got back to work on a Tuesday. As expected my entire area looked like it was cleaned up by Ritalin infused pre-schoolers. Nothing was in the right place, piles were everywhere, and fellow staffers apologized for the state of things. I was unfettered. This was expected. I was gone for a week, right?
So guess who should walk in, unannounced, at 10am sharp? The angry cheerleader. My stomach plummeted. At first she was all smiles, telling me we could discuss my transfer later but she was conducting interviews in the morning for new positions opening up. I only nodded, and apologized for the state of things. I was desperately trying to clean up, and was now completely disoriented at the sight of her. She nodded and said something to the affect of understanding, and left me alone.
The rest of the morning had me straightening up the section,checking off change-outs, and writing down items I needed to restock etc. I was on the floor the entire morning (remember this). I probably was not responding to help when asked as promptly as I should have been, but I was out there in full view.
Throughout the day angry cheerleader pops in and out of the section. I say nothing to her because I am so busy, and frankly would prefer to avoid conversation altogether. It was after lunch that she calls me into the office to talk about the transfer. I could sense the chill emanating from her, and she was very abrupt in her mannerisms. I wondered what the hell was going on.
Never, in the history of any job EVER, has anyone belittled me like this. According to her I was the embodiment of a horrible employee, and if she could have her I would be demoted. So there I sat …in the hot seat of the GM’s office with my jaw on the floor, as she recounted all the reasons why I suck. Some of them were:
I moved to slow.
I always asked questions. (Asking for help is bad?!)
The place was a mess. (First day back from vacation?)
I never replied to emails (not true)
I was never on the floor. (not true)
I refused to be a part of the team. (not true, but I hated that damn meeting I had to go to)
I was difficult. (no)
I looked disheveled and was very obviously going through a rough time. (ouch)
The rough time was physically apparent. (ouch ouch)
….and that wasn’t even all of it. My transfer was outright refused, with a smile and a shrug. I think I poorly defended myself, since I was in complete and utter shock with the realization there was nothing I could do, yet. All I could do was bite my tongue hard, to keep from saying”Do you really, truly know that everyone hates you?” I also refused to acknowledge most of that list. I told her I wanted video proof of me NOT on the floor (I knew she was lying AND she waved that off), and that I did not appreciate the comments in relation to my appearance. She only shrugged again and said that I should not bring my problems to work. I stood up at that point, lest I call her a fucking bitch and said “We are done here”. And walked out. She said a few things at me when I walked away…but I have no idea what was said (remember this). Ever been so incredibly furious that sounds completely fades away and all you can hear is your heartbeat? Thats exactly where I was. Next stage in anger would have been me completely snapping and going after her.
I remember having to walk around the building to attempt to cool off… and then standing outside shaking, wondering if I should take up smoking. I thought about just leaving, just walking out right then but I didn’t want to screw over the store as a whole. So with every bit of willpower I could muster, I swallowed my pride and finished my shift. Ignoring her completely.
When I left I called the one person I knew in Chicago that could get me completely drunk within 20 minutes. He picked me up, and I cried the entire way to the liquor store. Mack was fairly brilliant, and had me soaking in Jameson within an hour of the end of my shift and was crudely vehement in his descriptions of my catty bitch of a boss. He also made a lot of sense, and told me I needed to fight this somehow because she was obviously just super pissed that she had to replace me.
You see, the accusations are totally just…wrong. Up until that week I had been receiving positive feedback. I had no idea, no incline that I was heading on the fast track to a demotion. No one had laid down any sort of action plan, no one had complained about me, nothing had been directed at me to improve on. Like I said in the beginning, things seemed to be running smoothly. How can anyone improve on anything if they have NO idea they are doing things wrong? Also…making any sort of comments about a persons appearance is unacceptable and can end up with a nice lawsuit if you insult the right (wrong)person. This bitch had a lot of nerve. I started to feel a little better, and then Jameson took me over the rest of the night.
I don’t know what God I had appeased, or what karma I had earned, but apparently one of the comments she made sotto voce were directly related to my appearance, and was overheard by a customer, who formally emailed a complaint. I came in the next morning, dreading any sort of confrontation but was met with hugs, sympathy and one high five. I don’t know who this person was…but I love them. I wish I had a copy of the email…The general manager called me excitedly into the office and showed me what can only have been the meanest complaint ever written, about the angry cheerleader herself. I read it about five times, told her what audibly happened on my end, and then we started to discuss who I can complain to, both of us smiling ear to ear. Apparently the email was circulated about the gossip starved staff, since nearly everyone in the building asked me about it. Everyone was aghast, and told me I was awesome. Not expected, but always appreciated.
Apparently as I walking away, Angry cheerleader made a few disparaging remarks about me. Whether they were meant for me to hear or not, she didn’t bother checking the other side of the bookcase, where someone was standing and listening. A person who seems to know me through various customer service interactions is the one who made the complaint. Apparently her mouth didn’t stop there, because two other employee’s, one being a manager ALSO formally complained. I wish I could say I was shocked…but I hardly bat an eye at this. Angry Cheerleader had absolutely nothing nice to say about anyone at this particular store. Everyone was just horrible, and she even referred to one of my favorite managers as a “total bitch”. Angry Cheerleaders professional demeanor is rather lacking, one might say. So this incident was just more fuel to my fire.
I have a copy of the formal complaint I typed out, but I won’t post it here. It’s quite long, detailed and boring to those that have no idea what the lingo is in reference to. Lets just say I spoke with Human Resources several times on the phone, and in the end I was slated for an impending transfer as a supervisor to wherever I wanted to go, no matter what : )
When I was in California a position never opened up, and while this is hardly the fault of the company itself, I decided to leave it alone and part ways. The experience over all really soured my taste for that particular bookstore, and I think its best if I just leave things as they are.
So there you have it,in case you were curious. I wanted to write about it SO badly, when it was all happening. But I had to resort to secret folder writings, since I was trying at first to take a possible transfer. Could care less about it now. I do hope that the poor person that was forced to take over my position has better luck then I do, and I can only hope the Angry Cheerleader was reprimanded justfully. I have my doubts, but at least I got the last laugh 
Tags: Rant // 2 Comments »